Rideauwood and COVID-19

Throughout the pandemic Rideauwood has followed all Ottawa Public Health guidelines related to COVID-19 to keep clients and the Rideauwood team safe.

Due to the decline in infection rates of COVID-19, masking is now optional at Rideauwood for visitors and staff. Masks are available for visitors and staff who would like to use them.

We ask that everyone support and respect the personal choices individuals make about masking.

Staff will continue to self-screen upon entering the building. We ask clients to do the same using the COVID-19 self-assessment provided by Ontario Health: https://covid-19.ontario.ca/self-assessment/

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    By providing trauma-informed care, we can support people in reducing the risks and problems caused by addiction while also supporting, educating and developing strategies to increase their quality of life that trauma and chronic stress have impacted.

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  • Notice to Clients:

    We are currently experiencing issues with our appointment scheduling system. This may mean that you will not be contacted by your counsellor for your scheduled virtual/telephone appointment. 

    If you have an appointment today, please call our reception at 613-724-4881 to be connected to your counsellor. 

    We are working to resolve the issue as soon as possible and apologize for the inconvenience.

    Rideauwood partners with

    During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.