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Contact / Contactez-Nous

If you have a general question about Rideauwood or our programs, our team would be happy to hear from you.

Please note that to access support services, please visit our Support Starts Here page to complete an intake through our regional referral partners.

Cliquez ici pour accéder aux services en français.

If you are looking to provide Feedback regarding our programs or services please do so here.

 

Rideauwood Addiction and Family Services

312 Parkdale Avenue

Ottawa, Ontario 

K1Y 4X5

Phone: 613-724-4881

Office Hours: Monday-Friday 8:30am-4:30pm

Please Note: Reception is closed from 12:30 p.m. to 1:00 p.m.

Rideauwood’s offices are closed on all statutory holidays.

Getting Here

Rideauwood is located at 312 Parkdale Avenue, near the intersection of Parkdale Avenue and Spencer Street.

Public Transit – Several OC Transpo bus routes stop nearby along Parkdale Avenue and Carling Avenue, both within a short walking distance of our office. 

Accessibility – OC Transpo buses are wheelchair accessible, with low-floor entry, ramps, and designated spaces for mobility devices. For individuals who cannot use regular transit due to a disability, Para Transpo offers pre-booked door-to-door accessible transportation within Ottawa.

Contact Us By Email

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Temporary Office Closure

Due to an unexpected building issue, Rideauwood’s office will remain closed through Thursday, September 10.

All scheduled appointments will continue as planned and will be moved to a virtual format. Clients will be contacted directly by their counsellor with information about their appointment.

Thank you for your understanding and flexibility.

___________________________________________________

 

Avis de fermeture temporaire

En raison d’un problème imprévu dans l’immeuble, les bureaux de Rideauwood demeureront fermés jusqu’au jeudi 10 septembre inclusivement.

Tous les rendez-vous prévus auront lieu comme prévu, mais seront offerts en mode virtuel. Les clients seront contactés directement par leur conseiller ou conseillère afin de recevoir les renseignements nécessaires concernant leur rendez-vous.

Merci de votre compréhension et de votre souplesse.

Understanding Problematic Substance Use and Substance Use Disorders in Youth

This training helps parents, caregivers, teachers and all other caring adults effectively meet the needs of youth across the spectrum of use – from no use to problematic use.


Please note that Rideauwood’s offices will be closed on Friday, September 26th. If you are in crisis or in need of immediate support, please contact the Distress Centre of Ottawa at 613-238-3311.

For any urgent items, please contact us by email using the form on our Contact page.

Thank you.

Veuillez noter que les bureaux de Rideauwood seront fermés le vendredi 26 septembre. Si vous êtes en situation de crise ou avez besoin d’aide immédiate, veuillez communiquer avec le Centre de détresse d’Ottawa au 613-238-3311.

Pour toute urgence, veuillez nous contacter par courriel en utilisant le formulaire de notre page Contact .

Merci.


Please note that Rideauwood’s reception is closed on Monday, June 24th. If you are in crisis or in need of immediate support, please contact the Distress Centre of Ottawa at 613-238-3311.

For any urgent items, please contact us by email using the form on our Contact page.

Thank you.

Veuillez noter que la réception de Rideauwood sera fermée le mardi 24 juin. Si vous êtes en situation de crise ou avez besoin de soutien immédiat, veuillez communiquer avec le Centre de détresse d’Ottawa au 613-238-3311.

Pour toute demande urgente, veuillez nous contacter par courriel en utilisant le formulaire sur notre page Contact.

Merci.