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Contact Rideauwood

Get in touch with us by phone, email or in-person. We are ready to help.

Our phone is answered between the hours of 8:30 am to 4:30 pm,
Monday to Friday.

Reach a specific staff member.

Dial the extension of the individual you would like to speak to or access the directory for assistance.

Contact us by phone.

Our phone is answered between the hours of 8:30 am to 4:30 pm, Monday to Friday.

Contact us after hours.

Leave a voicemail or email us and we will respond to your request within 1 business day.

Contact us by email.

Visit us in person. We'd be happy to meet you.

Hours of Operation
Monday – Friday, 8:30 am to 4:30 pm
Saturday and Sunday, Closed

If you are experiencing a crisis:

And you are located within Ottawa please call: 613-722-6914
And you are located outside Ottawa please call: 1-866-996-0991

Or, visit our FAQ page for answers you may be looking for.

If you are experiencing an emergency:

Please dial 911 immediately or visit your local hospital emergency room.

If you wish to provide us with your feedback download our feedback form and submit it via email, mail or in-person.

If you would like more information about our privacy policy or have a privacy-related concern or complaint, please contact:

Rideauwood Addiction & Family Services
312 Parkdale Avenue
Ottawa, Ontario K1Y 4X5
Tel: 613-724-4881
Fax: 613-724-4873

Email: privacy@rideauwood.org

Rideauwood partners with

During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.