For over 40 years, Rideauwood has been a community leader and a specialist in substance use, behavioural addictions and mental health issues. We strive to create a compassionate and caring culture where clients and members of our community feel empowered to make choices that work for them.
Age of our Clients
of clients are youth under 24 years
of clients are adults 25 years and over
Types of substance use and behavioural addictions that treatment is sought for
of clients are seeking treatment
for alcohol, drug or gambling
of clients are family members seeking
treatment for a loved one’s alcohol drug or gambling
“The services I have received have helped me deal more effectively with my life’s challenges”.
90% of clients who participated in the 2018-2019 OPOC survey agreed or strongly agreed with this statement.
Rideauwood regularly receives feedback from its clients through use of Ontario Perception of Care Tool for Mental Health and Addictions (OPOC-MHA) tool. This is a standardized way for gathering client feedback on the quality of care received across its program. This brings the client’s voice forward as a source of evidence to support program, agency and system quality improvement efforts.
“Without Rideauwood, our loved one would probably be living outside our home. This program definitely helped us help our loved one meet her challenges.”
“The one -on -one counselling was extremely helpful. My counsellor was attentive & open to hear my issues without judgment & provide very good options for me to consider. The in class sessions were helpful in learning about what my love one is going through & how to communicate effectively.”
“The information about coping skills and how to communicate with our family members was especially helpful. The self-care part was excellent as well. I particularly appreciated the one on one counselling sessions. My counsellor’s advice was spot on and it also helped to alleviate my anxiety and deal effectively with my situation.”
“The counsellors are very supportive and helpful. The knowledge that they share is extremely important; as well as I believe our determination is strengthened with their guidance.”