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Our Impact

For more than 45 years, Rideauwood has been a community leader and a specialist in substance use, behavioural addictions and related mental health issues. We strive to create a compassionate and caring culture where clients and members of our community feel empowered to make choices that work for them.

Our Reach

one-on-one sessions provided to
client visits across
presentations and education sessions in schools
registered clients
groups or outreach sessions
presentations and education sessions in schools

Age of our Clients

of clients 24 years old and younger

of clients are adults 25 years and over

Types of substance use and behavioural addictions that treatment is sought for

“The services I have received have helped me deal more effectively with my life’s challenges”.

100% of clients who completed the 2022-2023 Ontario Perception
of Care Tool for Mental Health and Addictions (OPOC-MHA) survey responded agree or strongly agree to the statement above.

Rideauwood regularly receives feedback from its clients through use of (OPOC-MHA) tool. This is a standardized way for gathering client feedback on the quality of care received across its program. This brings the client’s voice forward as a source of evidence to support program, agency and system quality improvement efforts.

of clients are seeking treatment
for problematic substance use or gambling

of clients are family members seeking
treatment for a loved one’s problematic substance use or gambling

“Without Rideauwood, our loved one would probably be living outside our home. This program definitely helped us help our loved one meet her challenges.”

“The one -on -one counselling was extremely helpful. My counsellor was attentive & open to hear my issues without judgment & provide very good options for me to consider. The in class sessions were helpful in learning about what my love one is going through & how to communicate effectively.”

“The information about coping skills and how to communicate with our family members was especially helpful. The self-care part was excellent as well. I particularly appreciated the one on one counselling sessions. My counsellor’s advice was spot on and it also helped to alleviate my anxiety and deal effectively with my situation.”

“The counsellors are very supportive and helpful. The knowledge that they share is extremely important; as well as I believe our determination is strengthened with their guidance.”

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Notice to Clients:

We are currently experiencing issues with our appointment scheduling system. This may mean that you will not be contacted by your counsellor for your scheduled virtual/telephone appointment. 

If you have an appointment today, please call our reception at 613-724-4881 to be connected to your counsellor. 

We are working to resolve the issue as soon as possible and apologize for the inconvenience.

Rideauwood partners with

During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.