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Our Approach and Impact

For more than 45 years, Rideauwood has been a community leader in supporting substance use health in Ottawa and the surrounding area.

Our more than 15 comprehensive programs support youth, young adults, adults and families impacted by problematic substance use, gambling, gaming and other technology use.

We recognize that problematic substance use, addiction and related mental health issues are complex and that individuals need to choose the support options that are best for their unique situations.

We use evidence-based, clinical best practices which are tailored to meet the ever-evolving needs of our clients.

Trauma-informed care principles guide Rideauwood counsellors who work with each individual to develop a personalized recovery plan that may including reducing use, using safely or abstaining from use.

Our approach involves adaptation, collaboration and compassion. We listen and respond to our clients with the greatest of respect and consideration.


Our Reach

one-on-one sessions provided to
client visits across
presentations and education sessions in schools
registered clients
groups or outreach sessions
presentations and education sessions in schools

Age of our Clients

of clients 24 years old and younger

of clients are adults 25 years and over

Types of substance use and behavioural addictions that treatment is sought for

“The services I have received have helped me deal more effectively with my life’s challenges”.

100% of clients who completed the 2022-2023 Ontario Perception
of Care Tool for Mental Health and Addictions (OPOC-MHA) survey responded agree or strongly agree to the statement above.

Rideauwood regularly receives feedback from its clients through use of (OPOC-MHA) tool. This is a standardized way for gathering client feedback on the quality of care received across its program. This brings the client’s voice forward as a source of evidence to support program, agency and system quality improvement efforts.

of clients are seeking treatment
for problematic substance use or gambling

of clients are family members seeking
treatment for a loved one’s problematic substance use or gambling

“Without Rideauwood, our loved one would probably be living outside our home. This program definitely helped us help our loved one meet her challenges.”

“The one -on -one counselling was extremely helpful. My counsellor was attentive & open to hear my issues without judgment & provide very good options for me to consider. The in class sessions were helpful in learning about what my love one is going through & how to communicate effectively.”

“The information about coping skills and how to communicate with our family members was especially helpful. The self-care part was excellent as well. I particularly appreciated the one on one counselling sessions. My counsellor’s advice was spot on and it also helped to alleviate my anxiety and deal effectively with my situation.”

“The counsellors are very supportive and helpful. The knowledge that they share is extremely important; as well as I believe our determination is strengthened with their guidance.”

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Rideauwood partners with

During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.