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Our Impact

For over 40 years, Rideauwood has been a community leader and a specialist in substance use, behavioural addictions and mental health issues. We strive to create a compassionate and caring culture where clients and members of our community feel empowered to make choices that work for them.

Our Reach

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1-1 Counselling sessions
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Individuals served
0
Group sessions
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Group participants
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Presentations and education sessions in schools
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Attendees in school prevention and education sessions

Age of our Clients

of clients are youth under 24 years

of clients are adults 25 years and over

Types of substance use and behavioural addictions that treatment is sought for

of clients are seeking treatment
for alcohol, drug or gambling

of clients are family members seeking
treatment for a loved one’s alcohol drug or gambling

“The services I have received have helped me deal more effectively with my life’s challenges”.

90% of clients who participated in the 2018-2019 OPOC survey agreed or strongly agreed with this statement.

Rideauwood regularly receives feedback from its clients through use of Ontario Perception of Care Tool for Mental Health and Addictions (OPOC-MHA) tool. This is a standardized way for gathering client feedback on the quality of care received across its program. This brings the client’s voice forward as a source of evidence to support program, agency and system quality improvement efforts.

“Without Rideauwood, our loved one would probably be living outside our home. This program definitely helped us help our loved one meet her challenges.”

“The one -on -one counselling was extremely helpful. My counsellor was attentive & open to hear my issues without judgment & provide very good options for me to consider. The in class sessions were helpful in learning about what my love one is going through & how to communicate effectively.”

“The information about coping skills and how to communicate with our family members was especially helpful. The self-care part was excellent as well. I particularly appreciated the one on one counselling sessions. My counsellor’s advice was spot on and it also helped to alleviate my anxiety and deal effectively with my situation.”

“The counsellors are very supportive and helpful. The knowledge that they share is extremely important; as well as I believe our determination is strengthened with their guidance.”

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Important Notice to Clients About Coronavirus

Our world has changed over the past few days with the accelerated response to the spread of COVID-19 in Canada and, more recently, in Ottawa with yesterday’s new directive from the  Medical Officer of Health. As of Sunday March 15 (yesterday), Ottawa Public Health is asking all residents to stay in their homes unless necessary. The Medical Officer of Health specified that this is not to discourage people from being outside, but to discourage people from going into other locations or being within 2 meters of other people that are not living in your home. The purpose of that is to reduce the speed at which the virus will spread, limiting the burden on the health care system.

 

Here at Rideauwood, we are activating the following plans to support the evolving situation:

  • All group programs are being put on hold until further notice
  • Individual counselling services, normally offered in person will be offered via telephone or OTN, (a secure videoconferencing option). As such a staff person will be in touch with you to inform you of this change.
  • If you are a youth or a young adult wanting to access the walk-in service please call us at 613-724-4881.  Your call will be redirected to the appropriate person.

 

If you are registered in an upcoming group or have an appointment and have any questions, please call us at 613-724-7881.

 

FEELING UNWELL?

  • If you are sick, stay at home if possible
  • If you have:
  • Returned from international travel or to a Canadian province with established local transmission and are displaying symptoms associated with COVID-19, including fever and/or new worsening cough.
  • Had contact with someone diagnosed with COVID-19 in the past 14 days and are displaying symptoms associated with COVID-19 including fever and/or new or worsening cough.

 

Please go immediately to the COVID-19 Assessment Centre located at the Brewer Arena, (151 Brewer Way) open daily from 9a.m. to 8 p.m.)

 

GENERAL PRECAUTIONS TO KEEP YOU AND YOUR FAMILY HEALTHY

  • Wash your hands often with soap and water, or use hand sanitizer.
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands.
  • Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward.
  • Avoid visiting people in hospitals or long-term care centres if you are sick.
  • Get your flu shot if you haven’t already done so.

 

For more information about COVID-19 click on the links below:

 

Other links that may be helpful: