FAQ

It is always our aim to support individuals and families to find the answers they need.
If you do not find what you are looking for here, please feel free to reach out to us.

If you can’t find what you are looking for here, please reach out and let us know.

Do you have a question about someone else’s substance use, behavioural addictions or mental health?
Visit our FAQ for Parents and Families

Do you have a question about your own substance use, behavioural addictions or mental health?
Visit our FAQ for Individuals

Do you have a different type of question and need an answer? We are here to help.

Notice to Clients:

We are currently experiencing issues with our appointment scheduling system. This may mean that you will not be contacted by your counsellor for your scheduled virtual/telephone appointment.

If you have an appointment today, please call our reception at 613-724-4881 to be connected to your counsellor.

We are working to resolve the issue as soon as possible and apologize for the inconvenience.

Rideauwood partners with

During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.