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Contact Rideauwood

Access Rideauwood Services

Rideauwood receives referrals for service through the following regional access and referral services:

  • AccessMHA (accessmha.ca): for anyone 16 years of age and older looking for mental health and/or substance use health/addiction services
  • 1Call1Click (1call1click.ca): for youth from birth to 21 years of age looking for mental health and/or substance use health/addiction services

Note: Rideauwood serves youth ages 12 and up. Youth between 16 years of age to 21 years of age can be referred from either AccessMHA or 1Call1Click.

Get your intake done at one of these regional access and referral services to receive referral(s) to the most appropriate services for you in the region, including Rideauwood.

For Families, Parents or Loved Ones

Education sessions: Not sure where to start? For education for family members, friends and loved ones who are concerned about someone experiencing problematic substance use, gambling or gaming, sign up here for the Family Spiral information session.

For General Inquiries

Contact us by phone.

613-724-4881

Our phone is answered between 8:30 am and 4:30 pm, Monday to Friday. 

Contact us by email.

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Visit us in person. We'd be happy to meet you.

Hours of Operation:
Monday – Friday, 8:30 am to 4:30 pm
Saturday and Sunday, Closed

If you are experiencing a crisis call the Mental Health Crisis Line to access support that is available 24/7, in both English and French:

Within Ottawa: 613-722-6914
Outside Ottawa: 1-866-996-0991
Quebec: 819-595-9999 or 1-866-277-3553

Mental Health Crisis Line website: crisisline.ca

Or, visit our FAQ page for answers you may be looking for.

If you are experiencing an emergency:

Please dial 911 immediately or visit your local hospital emergency room.

Rideauwood welcomes your suggestions, compliments or concerns.

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Please note that Rideauwood’s offices will be closed on Friday, September 26th. If you are in crisis or in need of immediate support, please contact the Distress Centre of Ottawa at 613-238-3311.

For any urgent items, please contact us by email using the form on our Contact page.

Thank you.

Veuillez noter que les bureaux de Rideauwood seront fermés le vendredi 26 septembre. Si vous êtes en situation de crise ou avez besoin d’aide immédiate, veuillez communiquer avec le Centre de détresse d’Ottawa au 613-238-3311.

Pour toute urgence, veuillez nous contacter par courriel en utilisant le formulaire de notre page Contact .

Merci.


Please note that Rideauwood’s reception is closed on Monday, June 24th. If you are in crisis or in need of immediate support, please contact the Distress Centre of Ottawa at 613-238-3311.

For any urgent items, please contact us by email using the form on our Contact page.

Thank you.

Veuillez noter que la réception de Rideauwood sera fermée le mardi 24 juin. Si vous êtes en situation de crise ou avez besoin de soutien immédiat, veuillez communiquer avec le Centre de détresse d’Ottawa au 613-238-3311.

Pour toute demande urgente, veuillez nous contacter par courriel en utilisant le formulaire sur notre page Contact.

Merci.