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Community Crisis Services

In the case of an emergency,
please dial 9-1-1.

Distress Centre of Ottawa and Region


Distress: 613-238-3311 (24/7)
Crisis: 613-722-6914 (24/7) – Within Ottawa
Crisis: 1-866-996-0991 (24/7) – Outside Ottawa
Text: 343-306-5550 (10am-11pm)

Suicide Prevention and Support


Call: 1-833-456-4566 (24/7)
Text: 45645 (4pm-12am)

Youth Services Bureau (12-18 years old) (Eastern Ontario)


Crisis Line: 613-260-2360 or 1-877-377-7775 (24/7)
Click Here to access the 24/7 Online Crisis Chat

Tel-Aide Outaouais


Ligne d’écoute: 819 775-3223 (24 H sur 24) – Outaouais
Ligne d’écoute: 613 741-6433 (24 H sur 24) – Ottawa et les environs
Sans frais: 1 800 567-9699 (24 H sur 24)

Kids Help Phone (all ages)


Call: 1-800-668-6868 (24/7)
Text: Text CONNECT to 686868
Get support from a crisis responder on Facebook Messenger

Sexual Assault Support Centre of Ottawa (14 and over)


Crisis Line: 613-234-2266 (24/7)

Hope for Wellness Indigenous Helpline

Notice to Clients:

We are currently experiencing issues with our appointment scheduling system. This may mean that you will not be contacted by your counsellor for your scheduled virtual/telephone appointment. 

If you have an appointment today, please call our reception at 613-724-4881 to be connected to your counsellor. 

We are working to resolve the issue as soon as possible and apologize for the inconvenience.

Rideauwood partners with

During COVID-19, Rideauwood has partnered with other agencies through CounsellingConnect to help youth, young adults and adults who are dealing with substance use issues, or other problematic behaviour such as gambling and gaming or supporting a friend/family member who is. If you are interested in a single session to explore these issues, help is just a click away.