FAQ

It is always our aim to support individuals and families to find the answers they need.
If you do not find what you are looking for here, please feel free to reach out to us.

If you can’t find what you are looking for here, please reach out and let us know.

Do you have a question about someone else’s substance use, behavioural addictions or mental health?
Visit our FAQ for Parents and Families

Do you have a question about your own substance use, behavioural addictions or mental health?
Visit our FAQ for Individuals


Please note that Rideauwood’s reception is closed on Monday, June 24th. If you are in crisis or in need of immediate support, please contact the Distress Centre of Ottawa at 613-238-3311.

For any urgent items, please contact us by email using the form on our Contact page.

Thank you.


Veuillez noter que la réception de Rideauwood sera fermée le mardi 24 juin. Si vous êtes en situation de crise ou avez besoin de soutien immédiat, veuillez communiquer avec le Centre de détresse d’Ottawa au 613-238-3311.

Pour toute demande urgente, veuillez nous contacter par courriel en utilisant le formulaire sur notre page Contact.

Merci.